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FRAMEWORK

A Default Setting

The CognitV approach is grounded in a deep and broad understanding of cognitive

psychology, brain function and consumer thinking.  This is born out of close collaboration

with academic partners over more than 20 years, as well as embedded experience in

industry over the same period. This brings a unique perspective that couches fundamental

understanding of how the consumer brain 'works' in real world situational contexts and

lifestyle needs and practices.

Digital Mind

CognitV favours experimental psychology and cognitive neuroscience methods to probe 'what the consumer cannot tell us directly' coupled with more 'conventional' techniques that seek to understand subjective aspects of everyday experience.  Whilst this is derived from a longstanding knowledge and use of various methods, metrics and techniques across the spectrum of academic concepts about human behaviour, CognitV's USP is grounded in a framework that considers how the basis for cognitive performance, perception of the world, and action-based decision-making and behaviour rests in acknowledging how the brain organises functionally from a networks-perspective.  This all of course situates consumer behaviour in the real-worldacknowledging that perception does not occur in a vacuum! but instead is derived from the environmental context in which the individual is embedded.  Any understanding of fundamental consumer brain processes must therefore consider wider lifestyle and behavioural factors, and indeed how it is the brain generates meaningful output by synthesising external information with internal drives and motivators.

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What this means in practice is that the brain is known to comprise           distinct networked regions that serve different functions depending on  the environment and circumstance, the nature of a task to be performed, and the emotional and motivational state of the individual.  A so-called 'default mode' is a key hub in this model and operates to synthesise sensory information from the world contributing to a narrative of 'self' and identity and directed behaviour towards purposeful living.  But it also serves to distract the individual from performing 'at one's best' in a focused way. As such an overly active 'default mode' can be the basis for anxiety, negative self-rumination, and mental health conditions including depression. This unsurprisingly will be detrimental to both focus on tasks and goals but also to mental and emotional wellbeing, and motivation to live a quality life.

This networks-centric framework underpins the way the CognitV approach to thinking about consumer behaviour in everyday life, and importantly how to go about devising measures to suit research questions and business interests dependent on the problem context. It facilitates being selective in which methods are appropriate to tackle questions, focusing on how the brain 'works' and is influenced by external stimulus as well as internal concerns and motivators.  It also provides a useful structure to systematically consider the various factors that inevitably influence human behaviour 'in the wild', be that environmental properties, and psycho-social and physiological parameters that all have bearing on how we perceive and react to the world and our sense of place within it.

This does not mean that every problem is a 'nail' because the

tool is a hammer so to speak! it simply provides guidance to

approaching consumer questions with a foundational awareness

of how the brain operates within a complex environment, and

allows us to systematically design experimental approaches

appropriately.  This means having access to a modular toolbox

that might dictate ideally neuro, psycho, and physiological

metrics need to be utilised to answer a question, or indeed only

certain components of these are required. The approach is flexible

in this respect.

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Examples of how this approach has been considered in respect of different research questions includes:

  • How autonomic nervous system state has bearing on cognitive functioning and emotional wellbeing in the context of    breathing related activities: innovating consumer products that elicit 'optimal' breathing and relaxation behaviour

  • How personality trait variables associate with brain functional connectivity to predict different personality type's response to educational messages

 

  • How workers in stressful environments can be stimulated to sustain attentional focus on key tasks: innovating 'neuro-engineered' solutions

 

  • Developing engaging environments using Virtual Reality coupled with neurocognitive metrics to optimise consumer response and engender trust

 

  • Overcoming mental health issues by focusing individuals on purposeful tasks in novel contexts to disengage 'self-rumination' patterns of thinking and associated anxiety

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